How to Build a Custom AI Phone Bot for Your Restaurant: Automate Bookings, Orders, and Customer Service

Photo by Nick Karvounis on Unsplash

Are you in the restaurant business? Your staff juggles tables, orders, and customer service. Did you know you can automate your phone line with an AI that greets callers, takes reservations, handles orders, and answers common questions?

Why Your Restaurant Needs an AI Phone Bot

• When your customers are calling to reserve a table or place an order, they won’t wait if no one answers.
• During peak hours, your phone interruptions hurt service flow.
• You can talk to customers anytime — even after closing.

What Your AI Phone Bot Can Do

1. You can take table reservations.
2. You can greet every caller.
3. You can forward customer calls to staff.
4. Your POS or booking system become automated

What You’ll Need to Build It

1. Twilio voice API to handle phone calls
2. OpenAI GPT-4 for natural language understanding and generation
3. Flask/FastAPI (Python) for backend logic and routing
4. Google Calendar / Notion /…