Cybersecurity for the Mortgage Industry — Part 3

Broken portals lead to business and cybersecurity risk

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⚙️ Part of my series on Automating Cybersecurity Metrics. The Code.

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Modern mortgage applications typically require potential customers to log into a portal, create a username and password, and submit information online. Typically the first part of the application is brief, followed up with supporting documentation. As explained in part 2 of this series on mortgage industry security, the amount of paperwork if you run a small business can be monumental. But in any case, applications typically require personal financial and tax information.

Having a secure portal is much better than sending documents by email, as I will explain. However, throughout the process of attempting to get a mortgage and buy and sell a house, almost every online portal I logged into had some type of bug or security problem. Some portals involved submitting applications and documents. Some of…