Bridging the B Gap

Empowering the next billion people, one feature phone at a time

Shioupyn Shen
CloudMosa
4 min readApr 24, 2024

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The internet and smartphones have undeniably propelled much of society into an era of connectivity and information sharing. Yet, amid these advancements, a glaring disparity remains, preventing billions of people from accessing the digital realm.

Consider this: 42 million Americans lack access to broadband, denying them the benefits of high-speed internet. In developing countries, only 35% of the population has internet access, leaving a massive number of people behind in the information age. The global scope of this issue is staggering: With 2.7 billion people worldwide still disconnected, the digital divide impacts lives on a large scale. This exclusion exacerbates existing inequalities, depriving individuals of essential services and opportunities.

Addressing this gap is not just about creating a fairer society; it’s about tackling pressing social and environmental problems that demand widespread information dissemination, as well as creating economic opportunities that industries need to thrive in the future.

Cracking the equation to digital inclusion

In CloudMosa’s mission to bring the next billion people online, a critical equation has emerged:

CloudMosa landed on a critical equation to bring the next billion people online

Governments and tech companies have made great strides in addressing connectivity (A) through initiatives like Google’s internet balloons and various government investments such as the recent $42 billion in federal funding under the Broadband Equity, Access, and Deployment Program, aiming to make internet access universal within the 50 states and US territories by 2030. However, the real challenge lies in the affordability and functionality of devices (B) necessary to access the internet and its vast array of applications.

While smartphones offer a gateway to the digital world, they remain out of reach for many due to high costs. Moreover, traditional feature phones, while more accessible in terms of price, often lack the technical capabilities to access internet services effectively, further widening the digital gap.

Bridging the B Gap

Enter Cloudmosa’s Cloud Phone solution, poised to revolutionize feature phones and make internet access more accessible. Addressing the B in the equation, Cloud Phone technology transforms traditional feature phones into smart devices (but not smartphones). It ensures seamless access to web applications such as YouTube, Facebook, and TikTok through a cloud-based engine. This innovation not only reduces the cost barrier but also enhances functionality.

The implications of bridging this gap extend far beyond mere connectivity. It holds the potential to transform education, healthcare, and social service delivery, empowering individuals and societies. Imagine the possibilities from societal inclusion and entertainment channels via social media, to enabling access to crucial government services and financial aid.

Moreover, industries such as carriers, phone manufacturers, and content providers stand to reap substantial benefits from entering this market.

  1. Carriers: Tapping into the 600 million-user feature phone market and building loyalty during the transition from 2G to 4G.
  2. Phone manufacturers: Forging new partnerships and expanding the user base.
  3. Content providers: Gaining access to a group that has never experienced social media or online entertainment, converting these new users into subscribers.

How does this work?

Cloud Phone operates through a cloud-based virtual browser that serves as an operating system for feature phones. This allows even the most affordable handsets to access internet services in real-time and run widgets effectively, thereby democratizing access to the digital world.

Our recent pilot program in India, in partnership with HMD Global, showcased the immense appetite among users for inclusion in global social media conversations, with over 85% of Cloud Phone users engaging with YouTube Shorts on a daily basis. While usage of popular platforms is notable, the significance lies in everyday applications like weather forecasts, which can profoundly impact sectors such as agriculture, where informed decisions are critical.

Riding the Cloud Phone wave to success

The year 2024 marks a pivotal moment in the digital landscape, where the ‘unlike’ era beckons for media companies and content providers. As growth becomes increasingly challenging amid changing consumer habits and economic headwinds, the next frontier lies in getting the next billion users online.

Cloud Phone technology offers a promising pathway to achieve this goal. By embracing this innovation, businesses can expand their user bases, drive growth, and solidify their positions in the digital realm. However, the window of opportunity is narrow, and decisive action is needed to ensure that no one is left behind in the journey towards a more connected and inclusive world.

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