Conducting Research: Employee Common Area (Team 5)
by Danny Cho, Alice Fang, Rachel Lee, Jaclyn Saik, and Vicky Zhou
Process
We went to Construction Junction twice to observe the common employee areas, once on Thursday (1/17), and once on Sunday (1/20). Due to the limited nature of our proposed space — the employee common areas — we had to gain permission to enter these private spaces and had difficulty in fully understanding the space without intruding into employee’s personal spaces. Throughout this process, we tried to study and document their common areas and personal relics and/or habits in the most truthful light without sacrificing confidentiality. However, needless to say, we stood out among the employees because of how we were 1. in close proximity with their personal spaces and belongings and 2. a decent amount of people that quickly stood out due to the lack of manpower in general.
Documentation
For documentation, we took pictures of communal spaces, recorded audio of employee conversations, sketched out what we envisioned the layout looked like, and jotted down notes of interactions, objects, and other environments we saw.
Findings
We compiled our observations onto our own personalized data collection sheet consisting of 1) Activities, 2) Environment 3) Objects 4) Interactions and 5) Stakeholders.
Analysis
Based on our observations and interactions with items, people, and environment in its current and past state, we concluded several factors:
Little overlap for employee’s lunch break, short breaks throughout the day (Approx. 50 minutes per day)
- lack of manpower
- creates sense of isolation especially because of the square footage of the space vs the number of actual employees
Presence of humorous signs within the space (e.g. on coffee machine)
- environment feels lived in, home-y
Space could have better lighting
- space is too dim
- low level lit spaces contributes to a dreary, lonely, and tiresome feeling
Sense of community, e.g. photos, notices
- helping each other find lost items
- posters that show personal beliefs e.g. “Stronger than hate”
- photos of employees on fridge
Also have space for personal expression
- a lot of personal trinkets to be found in employee common areas
- e.g. decorated lockers
Safety signs posted throughout the area
- some serious, some humorous
- regard for both employee and customer safety
- signages that separates the employees-only space and visitor space
- lack of people cause more signs to be put up