Delivery-driven Government

Jennifer Pahlka
May 30, 2018 · 8 min read

Delivery-Driven Government Principles

Understand and Meet User Needs

Real-Time User Data, Not Years-Old Estimates

Iteration, from Intention Through Implementation

Practical Steps Toward Delivery-Driven Government

Build Multidisciplinary Teams with Tech and Policy at the Table from the Start

Organize for Ownership and Outcomes

Recognize and Elevate the Talent You Have (Even as You Bring in New Skills)

Change Hiring and Human Capital Practices

Change Procurement Practices

Don’t Innovate Where You Can Borrow and Adapt

Code for America Blog

Writing and thinking about government that works for people, by people, in the 21st century.

Jennifer Pahlka

Written by

Founder and Executive Director of Code for America. Mom. Keeper of chickens.

Code for America Blog

Writing and thinking about government that works for people, by people, in the 21st century.