How Soft Skills Ruined Workplace Communication
Indoctrination, conformity, banality — the watchwords of the modern corporate polity.
If communicating is a boring and joyless exercise then you’re most likely going to forget both everything you said, and (often more importantly) everything you heard too.
I find a great deal of reassurance that the above sentence is remarkably and resolutely true for a number of reasons…
The most interesting educational courses, for example, tend to be those in which we’re personally interested, that are presented in a fun and entertaining fashion, and go on to provoke thoughtful discussions, the exchange of tactical office nerf-style ICBMs, and they are remembered in almost eidetic detail.
This is why modern day corporate “training” sucks more strongly than a galactic scale black hole¹ and provides an equal amount of retained information content — let alone what the original course material was supposed to be about.
As Marshall McLuhan said, “the medium is the message,” and since modern day training is basically logging into some shared account on yet another low tier, bottom of the barrel, dire video training site presented either with “AI” voice synthesis or by people reading from a script who’d obviously rather be somewhere² else, I think you can see how valuable the media…
