The Shackles Of Modern Day Emotional Intelligence
Is this deliberate? Have I joined too many dots? Or, is it just a natural deterioration into inefficiency and discrimination?
There are many ways in which the modern corporate dystopia attempts to control its myriad worker cogs, steering them this way and that, all the time trapped within the soul crushing code production line that is modern software development.
I’ve mentioned many of them in previous articles, from the deliberate phrasing of work related terms, in the manner of nineteen eighty-four’s newspeak language, to the exponentially growing tomes of rules and regulations in the name of health, safety, and wellbeing policed by the Ministry of Human Resources¹.
We’ve even had the era of soft skills imposed upon us engineers as mandatory doctrine, such that even every single technical person in the organisation has to level up their communication skills in order to progress in the technical hierarchy — even though the vast majority of their own interaction is via a keyboard, trackpad, and mouse and they speak a language that is, by design, unambiguous to a machine that, frankly, doesn’t care who or what they are. At least for now, anyway.
Most modern engineers won’t even experience a customer interaction, though for efficiency’s sake they really should as a part of requirements…