No Fail Onboarding For On-demand Professionals: Use This 5 Min Template

Hana Park
CoDo on Onboarding & Training
3 min readFeb 24, 2023

The success of any gig platform depends on the quality of gig professionals and what they can offer. It is crucial for platform companies to offer simple and basic training for their gig professionals so that they can represent the brand, mission, and vision, provide unified service, and deliver consistent messages as they are the ones directly interacting with clients.

Creating a compelling profile is the first step to success for any gig worker on the platform.

Here are some tips that platform companies can include as part of their onboarding training, to help gig professionals create a profile that will make them stand out from the crowd.

  1. Use a professional photo: A profile photo is the first thing that potential clients will see, and it can make a big impact on their decision on who they want to work with. Make sure to use a professional headshot that is high-quality, well-lit, and looks like you. Dress professionally and make sure the photo reflects a personal brand.
Image from Freepik

2. Create an eye-catching profile title: The profile title is the second thing clients will see. Choose a title that accurately represents what you do and is attention-grabbing. For example, instead of “Writer,” you could write “Expert Content Creator with 5+ Years of Experience.”

3. Write a compelling intro: The intro should be a brief summary of who they are, what they do, and why they are the best person for the job. Keep it short and to the point, but make sure it’s compelling and highlights strengths.

4. Share your portfolio: Your portfolio is where you showcase your best work. Make sure to include your most impressive projects and highlight your skills and expertise. Clients want to see what you’re capable of, so ensure that your portfolio is up-to-date and relevant to the work you want to do.

Image from Freepik

5. Create an intro video: An intro video is a great way to showcase your personality and give clients a sense of who you are. Keep it short and engaging, and make sure to highlight your skills and expertise.

6. Set the right price: Setting the right price is essential for attracting clients. Research what other professionals in the field are charging and ensure that your price is competitive. Don’t sell yourself short, but also don’t price yourself out of the market.

7. Get good reviews: Having good reviews is essential to building a successful profile. To ensure clients are happy with your work, it’s important to deliver quality work and communicate effectively. At the end of each project, ask for reviews and use them to improve your profile and attract more clients.

Building a great gig platform profile takes time and effort, but it’s worth it. By providing these tips during onboarding, professionals can attract clients who appreciate their skills, and the platform company can retain great professionals who have the tools they need from the start.

Feel free to use a pre-designed CoDo template on ‘How to make your profile shine to kick off the onboarding training for your gig professionals.

CoDo’s customizable onboarding platform is designed to help companies integrate gig professionals seamlessly. With mobile learning and ready-to-go, code-free templates, CoDo makes it easy for companies to train, manage, and support the evolving freelance workforce.

To learn more about optimizing your relationship with gig professionals, head to www.codo.ai.

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