Tests Show That Voice Assistants Still Lack Critical Intelligence
Read Ronald Schmelzer’s article about the Cognilytica Voice Assistant Benchmark and how far voice assistants need to go to become adequately intelligent.
Increasingly, voice assistants from vendors such as Amazon, Apple, Google, Microsoft, and others are starting to find their way into myriad of devices, products, and tools used on a daily basis. While once we might have only interacted with conversational systems on our phones, dedicated desktop appliances, or desktop computers, we can now find conversational interfaces on a wide range of appliances and products from televisions to cars and even toaster ovens. Soon, any device we can interact with will have an audio conversational interface instead of buttons or screens to type or click. The dawn of the conversational computing age is here.
However, are these devices intelligent enough to handle the wide range of queries that humans are posing? The objective of finding out how intelligent these systems really are is the goal of Cognilytica’s most recent Voice Assistant Benchmark aiming to test the cognitive capabilities of the most widely deployed voice assistant devices on the market.
