Coindelta introduces brand new UI for Support Articles

Shashi Bhukya
coindelta
Published in
4 min readJun 15, 2018

Support Articles

Support

Dear Community,

We are really excited to introduce you all with our new Coindelta Help Centre

Since the dawn of Coindelta, Our main aim was to provide our community with smooth support towards trading and solving the issue. As time flies by everything evolves and with the same concept we decided to take our support a bit forward by providing the customer with best solutions and user interface.

Header Image

Things that you can take advantage of New Support.

You are unable to find what you are looking for go straight to the search bar at the top and type the keyword you will find it.

New to Coindelta the best source to learn about trading and signing up as well as Cryptocurrencies and Blockchain.

Worried about your coins security. This new page has articles which will guide you to make your account more secure as well store your crypto with more ease.

You can create a ticket if you still not satisfied with the answer by clicking on the NEED HELP? MESSAGE US button in any article.

You can also share the articles with your friends, family and colleagues by sharing them via Facebook, Telegram, Linkedin and Twitter.

Related Articles links available in every article such that it gets easier for a user to get detailed information about every stuff.

Here’s an example of an article below :

Article

Let me take you through a brief tour of the webpage.

As you scroll down the page there are a total of 13 different sections containing never ending list of articles which has adequate information for any user to get started with Coindelta as well as Trading.

Basics of Cryptocurrency, Account Registration and 2FA Google Authenticator.

Let me introduce you the first three sections : Basics of Cryptocurrency, Account Registration and 2FA Google Authenticator.

Basics Of Cryptocurrency :

This section guides user and educating them with the basic knowledge of Cryptocurrenices and its Technology.

Account Registration :

This section guides user to getting started with Coindelta and step by step process of Sign Up.

2FA Google Authenticator :

2FA (2 Factor Authentication) which is a extra layer of security to the user’s account. We highly recommend every user to activate this and focus more on this part.

INR Deposit, KYC & Bank Account Verification and Cryptocurrency Deposits.

And the next three sections are : INR Deposit, KYC & Bank Account Verification and Cryptocurrency Deposits.

INR Deposit :

This section guides user with the process of depositing INR in their Coindelta Wallet and getting started with Trading.

KYC & Bank Account Verificataion :

This section guides user with the process of submitting KYC & Bank documents while signing up and realizing the importance of KYC.

Cryptocurrency Deposits :

This section guides user with the process of depositing Cryptocurrency in their Coindelta Wallet. Providing knowledge with all the different Cryptocurrencies available on Coindelta as well as their Deposit Limits.

Update My Profile, Security and INR Withdrawal.

And the next three sections are : Update My Profile, Security and INR Withdrawal.

Update My Profile :

This section guides user with necessary information to how to update their profile in case there was any error at the time of registartion.

Security :

This section guides user to how to keep their Coindelta Account secured as well as avoid getting scammed.

INR Withdrawal :

This section guides user with the process of authorizing INR Withdrawals from their Coindelta Account as well as limits of withdrawals.

Cryptocurrency Withdrawal, General and Trading & Orders.

And the next three sections are : Cryptocurrency Withdrawal, General and Trading & Orders.

Cryptocurrency Withdrawal :

This section guides users with the process of withdrawing cryptocurrency from their Coindelta Wallet.

General :

This section provides users with the solutions of all the general queries related to the user’s account and basic queries.

Trading and Orders :

This section guides the user with the basic concepts of Trading and Orders.

Support Article and Footer.

And finally we have a Support Article. Footer which consists of all our Social Media Platforms and also user can access to the Trading page as well can check the Fees, Create Ticket and API’s.

Coindelta would like to thank MyCrypto.com for achieving this.

That’s it for now!

Stay tuned for more announcements!

Coindelta Website
Coindelta Twitter
Coindelta Telegram Group
Coindelta Announcements

With love for the Blockchain and Cryptocurrencies,
Coindelta Family.

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