MANAGING PEOPLE & TEAMS
6 Strategies to Give Feedback That Sticks
Giving Feedback at the Workplace Is an Art of Communication-the Mode of Delivery Matters most
High up the Maslow’s Hierarchy of Needs lie the self-esteem and self-actualization blocks, where we achieve with the respect of others, existential purpose and finding inner potential — all threatened by criticism.
Kathryn Schulz, the author of Being Wrong, explained how it is almost impossible for us to admit our mistakes, at least in the present: our brain is wired to protect ourselves. Criticism can feel like an actual threat to our survival, and often being remarkably potent biologically, almost as those to our very survival, according to psychologist Daniel Goleman.
Since our brain goes out of its way to protect us, we often don’t remember criticism clearly. When we hear information that conflicts with our self-image, we instinctually change the information rather than ourselves; we don’t experience, remember, track or retain mistakes as a feature of our inner landscape, according to Schulz.
While we may not retain information accurately, we internalize the emotions we feel in full — and most of the time it grows exponentially over time. Our brain possesses a greater…
