Elevate Your L&D Game: The Role of ChatGPT and Plugins in AI-Driven Training (Part 1)
Did you know that the Learning and Development industry typically lags about eight years behind the marketing industry in adopting new technologies?
In a world that’s rapidly evolving, that’s a gap we can’t afford. Especially when Artificial Intelligence (AI) is revolutionizing sectors across the board, from marketing to, yes, Learning and Development.
But what exactly is this AI we’re talking about? Meet ChatGPT, a conversational AI model that’s more than just a chatbot. It’s a versatile tool capable of generating content, answering questions, and even integrating plugins to supercharge its capabilities.
Imagine having an AI assistant that reads through data at lightning speed, synthesizes complex ideas into digestible insights, automates content creation, and even personalizes learning experiences — all while you manage the bigger picture.
So, how can ChatGPT be your game-changer in Learning and Development?
Let’s explore this through the lens of the Five BPs — our AI Playbook that will guide us through this transformative journey.
Your AI Playbook: The Five BPs
Before we dive into the transformative ways ChatGPT can supercharge your L&D efforts, let’s get familiar with the five BPs that will guide us through this journey.
Baseline Purpose
The challenge that each prompt aims to solve.
Basic Prompt
Your starting point for quick, effective solutions.
Better Prompt
Your next-level strategy for customized outcomes.
Bespoke Plugins
Exclusive add-ons that strengthen and enhance your ChatGPT Plus experience.
Beyond Plugins
Where your creativity and expertise come into play.
By understanding these five BPs, you’ll be better equipped to optimize GPT in your L&D workflows.
1. Content Generation
How GPT can revolutionize your approach to creating educational materials.
Baseline Purpose
Quickly generate training materials, quizzes, or even entire course outlines.
Basic Prompt
Generate a quiz on effective communication skills.
Better Prompt
Generate a 10 question quiz based on the following learning objectives [insert objectives] for our upcoming training on [insert topic]. I’m including the syllabus as well [insert syllabus]. Each question should have 4 options of equal length.
Bespoke Plugins
BlendED Worksheet
Create educational resources (question papers, bubble sheets, worksheets, etc.) instantly from your teaching material.
QuickRecall
Create flashcards and review them with spaced repetition.
Quizizz
Gamify your text quizzes and content to drive engagement for assessment, instruction, and practice.
Beyond Plugins
Ready to go beyond GPT? For a budget-friendly content curation solution, consider setting up Google Alerts for industry-specific topics to keep your training materials current.
2. Real-time Q&A Support
Leveraging GPT for immediate, accurate responses during training sessions.
Baseline Purpose
Offer real-time support during training sessions by answering common questions.
Basic Prompt
What are the key principles of active listening?
Better Prompt
Create a list of FAQs and corresponding answers for our new employee onboarding program around active listening for business development representatives.
Bespoke Plugins
Codecademy
Access our vast database of educational tech and coding resources to help you in your learning journey.
Daily Learning
Unlock your full potential with a personalized education journey featuring custom-tailored lessons!
MetaMentor by AxonAI
MetaMentor personalizes your learning path in any topic and provides you with PDF, HTML and DOCX study guides.
Beyond Plugins
Utilize free Slack bots to handle FAQs or build a custom chatbot on Poe.
3. Scenario-based Training
Optimize GPT to create immersive, realistic training scenarios.
Baseline Purpose
Create realistic scenarios for role-playing exercises.
Basic Prompt
Generate a customer service scenario where the customer is unhappy with a product.
Better Prompt
Craft a role-play scenario for a sales training session that focuses on overcoming customer objections. Let’s take it step by step where you are the customer and I am the support representative.
Bespoke Plugins
Access Link
Access any links on the web and get the information you need.
Ask Link Bot
Conversational bot to ask a question about a link and receive an answer based on that.
Beyond Plugins
Twine, an open-source tool, allows you to craft interactive, non-linear stories perfect for role-playing scenarios in training.
4. Feedback Analysis
Unlock actionable insights from training feedback with the power of GPT.
Baseline Purpose
Analyze open-ended feedback from training sessions to identify areas for improvement.
Basic Prompt
Summarize the key points from the post-training feedback.
Better Prompt
Analyze the open-ended feedback from our latest leadership training and identify three key areas for improvement. Compare the notes with those from our most recent Pulse survey and our OKRs and make recommendations on actionable steps to take going forward.
Bespoke Plugins
daigr.am
Build charts, graphs, and more.
Smart Slides
Smart Slides: AI-powered tool for rapid PowerPoint presentations. Just input needs and let AI do the rest.
Beyond Plugins
Leverage the power of Google Forms for collecting feedback without spending a dime.
5. Skill Gap Analysis
Empower your L&D strategy by identifying and addressing skill gaps with GPT.
Baseline Purpose
Help identify skill gaps by asking targeted questions and analyzing the responses.
Basic Prompt
What skills are essential for a project manager?
Better Prompt
Based on the team’s performance metrics [insert metrics], identify the top 3 skill gaps and suggest training modules to address them.
Bespoke Plugins
Canva
Create anything in a snap, from presentations and logos to social media posts and more.
Chat With Your Data
Conversational analysis over your databases and spreadsheets.
Beyond Plugins
LinkedIn Skill Assessments offer free quizzes that can help identify skill gaps and even add a ‘verified skill’ badge to your profile.
Ready to Transform L&D? What Comes Next?
So, you’ve just scratched the surface of what ChatGPT can do for Learning and Development. We’ve covered everything from content generation to skill gap analysis. Ready to take your L&D initiatives to the next level?
Visit my GitHub tracker of over 800 ChatGPT plugins and find a new tool to explore. If you’re looking for personalized guidance, The Collab Lab, Inc.™ is here to help. Reach out for a consultation and let’s elevate your L&D game together. #GPT4LandD #PracticalAI
Stay tuned for Part 2 where we’ll delve into five additional use cases.
Maisha L. Cannon || Learner & Leader || The Collab Lab, Inc.
Energized by her thirst for knowledge, Maisha’s evolution from recruiter to sourcer to founder is a testament to her insatiable curiosity. At the helm of The Collab Lab, Inc., she crafts impactful L&D programs that propel recruiters onto the fast track of their careers.
Her newsletter, Mai AI Finds, highlights her discoveries during the #100DaysofAI challenge.
Join Maisha in the Lab — where connections deepen, knowledge expands, and collaboration thrives. © Maisha L. Cannon, 2023.
