Transitional Care Monitor

Youngbok Hong
Collaborative Action Research in Design
1 min readApr 6, 2020

The Great Lakes Practice Transformation Network (GLPTN) is one of 29 Practice Transformation Networks (PTNs) funded by the Centers for Medicare & Medical Services. It aims to provide technical assistance and peer-level support to assist clinicians in delivering care in a patient-centric and efficient manner. The network trains and deploys 52 quality improvement advisors to coach clinicians through the five phases of patient-centric practice transformation, provide direct technical assistance on the Physician Quality Reporting System, and local quality improvement efforts to help prepare clinicians for participation in value-based payment systems.

The Transition Care Monitor is designed for Great Lakes Quality Improvement Advisors, who are the clinician’s main connection with GLPTN, to assess progress towards implementing quality patient transition care.

My roles in this project were: conduct user research, develop a product specification, and design a wireframe of the application.

Role User Experience Design Lead
Date May 2017–2018
Design Team Sarah Herbert
Project partner Center for Health Innovation & Implementation Science

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