5 Compelling Arguments for Providing Customer Financing in Your B2B SaaS Company

Amal Abdullaev
Comfi Payments
Published in
4 min readOct 30, 2023

In today’s competitive market, businesses need to adapt and provide innovative solutions to meet the diverse needs of their customers. By offering customer financing, you can unlock a multitude of benefits that can drive growth and success for your B2B SaaS company. In this article, we will explore the five key reasons why customer financing options should be on your radar.

1. Payment Flexibility

By offering customer financing, you provide your customers with payment flexibility. Customer financing allows you to cater to prospects with different budgets and price points. This means you can accommodate different financial situations and attract more customers.

According to statistics, 40% of B2B customers are abandoned by traditional B2B lending, as they cannot qualify for a traditional loan being a small startup. Providing a range of financing choices, such as Comfi BNPL, gives them the flexibility to say yes when cash isn’t an option.

With payment flexibility you can offer your B2B prospects tailored payment plans. By giving your customers the option to finance their purchases, you show that you understand their needs. This builds trust and strong relationships with businesses of all sizes and shows that you care about your customers’ success.

2. Close more deals

One more reason to offer customer financing options is it gives you a higher chance of converting leads into sales, increasing your revenue and strengthening your position in the market by making your products and services more accessible and appealing to potential customers.

Providing customer financing is one of the most effective strategies to boost conversion rates and drive sales growth. Studies have revealed that businesses that establish finance partnerships experience an average sales increase of over 16%. Additionally, a significant 75% of customers who use customer financing solutions have stated that they would have abandoned their purchase if a pay-over-time option was not available. By offering various payment choices, you can adjust to the preferences and financial circumstances of a wider range of customers, increasing their likelihood of completing a purchase and preventing potential lost sales.

3. Increase average revenue per user

Customer financing options lead to a significant increase in average revenue per user. By providing flexible payment plans, you allow your customers to afford higher-tier packages that they may have otherwise found financially challenging. As purchasing power extends, average transaction values grow, as well as your business revenue.

Moreover, offering customer financing options can encourage upsells and cross-sells, as customers are more likely to explore and invest in complementary products or upgrades when they have the flexibility to spread out their payments.

Studies have shown that by offering financing options, average revenue per user can increase by more than 41%. By implementing customer financing, your B2B SaaS company can tap into this opportunity to boost customer spending and maximize revenue generation.

4. Competitive Advantage

Another reason for your B2B SaaS company to consider offering customer financing options is the potential for gaining a competitive advantage. In today’s market, standing out from the competition is crucial, and providing flexible payment solutions can be a key differentiator. By offering financing options, you position your company as one that understands and accommodates the diverse financial needs of your customers. This sets you apart from competitors who may only offer traditional payment methods.

Besides, customer financing options enable businesses of all sizes to afford your SaaS solutions, expanding your potential customer base. By being proactive and adopting customer financing, your B2B SaaS company can gain a competitive advantage, draw in a larger customer base, and cement its position as an industry leader.

5. Faster decision-making

With customer financing, your B2B SaaS company can speed up decision-making for potential customers. Instant financing options remove financial barriers and make the decision process easier. When customers act more quickly, it speeds up the sales cycle and reduces the risk of losing potential customers.

By offering payment options, you make budgeting simpler for customers who calculate their return on investment (ROI) on a monthly basis. In fact, a significant 83% of purchasers have expressed that financing options, particularly those with long-term payment plans, greatly assist them in making purchasing decisions. By offering flexible payment options, you accommodate a wide range of budgeting preferences and empower customers to make confident investments in your products or services.

All in All

Offering customer financing options can be a game-changer for your B2B SaaS company. By implementing customer financing, you maximize your business growth and create a customer-centric approach that sets you apart from the competition.

--

--

Amal Abdullaev
Comfi Payments

Helping B2B SaaS sellers close 2x more annual contracts by offering payment flexibility.