Advantages and Disadvantages of Crowdfunding as an Alternative Funding Method for SaaS

Amal Abdullaev
Comfi Payments
Published in
5 min readSep 25, 2023

Crowdfunding has become a popular alternative financing method for SaaS companies, offering opportunities for capital acquisition and market validation. However, like any financing, crowdfunding carries its own set of risks and challenges that your SaaS company must navigate to reap its benefits. In this article, we will explore the advantages and the downsides of using crowdfunding as a source of alternative financing for SaaS businesses.

Types of Crowdfunding

Reward-based crowdfunding

It is a form of crowdfunding where individuals contribute funds to support your product in exchange for non-financial rewards, such as early access to the product, exclusive merchandise, discounts, or recognition. It allows you to test market demand, gather funding, and engage with your audience while providing backers with unique benefits.

Peer-to-peer lending

With this form of crowdfunding, businesses seeking financing can request loans, and individual lenders can choose to fund all or a portion of the loan. The loans are typically smaller compared to traditional bank loans [link to the debt financing article], and the interest rates can be more favorable for your business, while lenders may benefit from potentially higher returns compared to traditional investment options.

European peer-to-peer lending investments have returned an average of 12 per cent in the year to date, making them the fourth most profitable investment class of 2022.

Equity crowdfunding

This type of crowdfunding allows individuals to invest in early-stage businesses or startups in exchange for equity or ownership stakes in the company. It enables you to raise funds from a larger pool of investors.

Usually, borrowers and lenders are connected through a crowdfunding platform like Kickstarter or GoFundMe. These platforms often handle the necessary legal and administrative processes, including investor verification, credit assessment, and compliance with relevant securities regulations.

Benefits of Crowdfunding

Access to a wider pool of potential investors

Unlike traditional funding methods that often rely on a limited number of investors or institutions, crowdfunding opens the doors to a diverse range of individuals who are interested in supporting innovative SaaS ventures.

This broader investor base not only increases your chances of securing the necessary capital, but also brings additional advantages. Crowdfunding provides an opportunity to tap into a network of supporters who can become your loyal customers, brand ambassadors, or even strategic partners.

Market validation and customer feedback

Launching a crowdfunding campaign allows your SaaS business to test their product concept in the market before fully investing in development and marketing. By presenting your idea to potential lenders and receiving financial support, you can measure the level of interest and demand for your SaaS solution.

Additionally, through a crowdfunding platform, you can directly interact with backers, who often provide valuable feedback, suggestions, and insights during the campaign. With this feedback, you can refine your offers, identify potential pain points, and tailor your product to better meet customer needs.

The ability to validate the market and gather customer feedback early on through crowdfunding can significantly mitigate the risks associated with launching a new SaaS business.

Increased brand visibility and marketing opportunities

Crowdfunding campaigns often attract attention from media outlets, industry influencers, and potential customers who are interested in supporting innovative projects. This heightened visibility can generate valuable buzz and exposure for your SaaS brand, reaching a wider audience beyond the immediate lenders.

Additionally, crowdfunding platforms provide a built-in marketing infrastructure, with features such as campaign updates, social sharing options, and backer engagement tools. You can leverage these features to create compelling content, showcase your unique value proposition, and engage with your audience to build a strong brand presence, establish credibility, and attract future customers and investors.

Potential for early adopters and product evangelists

Crowdfunding campaigns often attract a passionate and engaged community of backers who are enthusiastic about innovative products and technologies. These early adopters are more likely to embrace your new SaaS solutions and become loyal customers and advocates. By involving them in the crowdfunding process, you can cultivate a strong base of supporters who are invested in the success of the product.

These early adopters can provide valuable feedback, testimonials, and word-of-mouth referrals, helping to generate further interest and drive adoption beyond the crowdfunding campaign. The active involvement of product evangelists can significantly enhance the visibility and credibility of your SaaS product.

Challenges of Using Crowdfunding

Uncertainty in meeting funding goals

While crowdfunding presents an opportunity to access capital from a wide pool of potential investors, there is no guarantee that the funding target will be reached.

You must set realistic funding goals that align with your financial needs and market demand. However, factors such as market saturation, lack of visibility, or insufficient marketing efforts can make it difficult to attract enough lenders to meet the desired funding level.

To mitigate this risk and maximize the chances of reaching the funding target, use careful planning, effective communication, and proactive marketing strategies. Be prepared to adapt if the desired funding goal is not met through crowdfunding.

Intellectual property issues

When sharing details about your SaaS product during a crowdfunding campaign, you may expose your innovations, ideas, and proprietary information to a wide audience. This can attract the attention of competitors or other individuals who may attempt to copy or infringe upon your intellectual property.

Protecting intellectual property assets, such as patents, trademarks, or copyrights, becomes crucial in such scenarios. You should consider disclosure strategies, file for appropriate protections, and use legal measures to prevent unauthorized use or theft of your intellectual property to ensure the innovations are protected.

Fulfillment challenges and customer expectations

When running a successful crowdfunding campaign, businesses often attract a large number of lenders who expect timely delivery of the promised products or services.

Meeting these customer expectations and ensuring fulfillment can be a complex task, especially if you are an early-stage SaaS company with limited resources and experience. Project development or time management failure can result in dissatisfied backers, negative reviews, and damage to the company’s reputation.

You must carefully plan and allocate resources to manage production and customer support effectively. Clear communication, transparency, and proactive updates are essential to satisfying your backers.

Reputation and brand image risks

Crowdfunding campaigns involve public visibility and scrutiny, making the reputation of the business vulnerable to potential risks. If your campaign fails to meet its funding goal or encounters significant delays in product delivery, it can result in negative publicity and damage the brand’s image.

Additionally, dissatisfied lenders may leave negative reviews or spread negative word-of-mouth, further impacting your business’s reputation. To avoid that, you need to set realistic expectations, provide regular updates to lenders, and address any issues promptly through proactive communication, transparency, and accountability.

Conclusion

Crowdfunding is a great alternative to traditional financing that any SaaS business should consider. By carefully weighing the risks against the benefits, you can make informed decisions about using crowdfunding as a source of financing and leveraging its potential to drive growth.

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Amal Abdullaev
Comfi Payments

Helping B2B SaaS sellers close 2x more annual contracts by offering payment flexibility.