The Concept of Good/Bad Workplace Communication

I decided to start my research on developing communication skills by first looking at information that gave me good insight on what good and bad communication actually looked like. I came across a particular video on Youtube where students each played a part in their business and demonstrated what bad communication looked in the workplace, and how to properly approach it.

The link to the video is https://www.youtube.com/watch?v=AAhIFD9czks.

I enjoyed this video because it wasn’t too long(4 minutes), the students performed real-life examples of how problems can arise when communication is bad, and explained the correct way to communicate to co-workers to avoid any misunderstanding. So I recommend this video.

I also visited and read a blog online called “How Good Workplace Communication Improves Employee Moral”. The main point of the blog is to explain that the way workers communication towards one another can have varying effects, regardless of whether they are positive or negative effects. According to the blog, good communication stems from eliminating noise, reaching mutual understanding, and ‘feeding back’ to each other.

There are four key points the blog makes which are advantages of having good communication. One of those key points stood out from the rest to me, and it is ‘clear communication prevents common workplace problems.’ It’s a very simple statement, yet can be so effective if every person in the workplace applied to it. If everyone is on the same page, no one gets lost or confused, which leads to better overall production and employee moral.

The link to the online blog is http://www.crmlearning.com/blog/index.php/2013/08/communication-improves-employee-morale/.

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