Why is Epson Printer Ink Cartridge Not Recognized After Firmware Update?

Both genuine and third-party ink encounter issues such as "Epson printer ink cartridge not recognized” after firmware update. For tips on how to override Epson ink cartridge not recognized errors, read on!

Published in

CompAndSave

4 min readJan 16, 2023

Reasons vary why your Epson printer ink cartridge not recognized after firmware update, and these reasons depend on what ink you are using, whether it is genuine Epson printer ink or a compatible/remanufactured Epson ink cartridge.

Tips on Printers using Genuine Epson Ink Cartridges

If you are using an original Epson ink cartridge and your printer doesn't recognize it after a firmware update, your printer's memory might not have been cleared. It’s still detecting the data from the used cartridge. To override Epson ink cartridge not recognized, you can try the tips below.

Reinstall. Remove the ink cartridges from your printer and reinstall them. Ensure that they are in the correct color slot. You should hear a click sound when installing them to ensure it was locked in place.
Hard Reset. It is not as difficult as it may sound; you just need to switch off your printer and let it sit like that for a minute or two. Turn on your printer after a few minutes, and you should find that the problem has been resolved.
Turn off and unplug the Printer. Turn off your printer and then, unplug it from the wall. Leave it like that for a few minutes to give your printer a chance to correct any errors it may have had and properly shut down. Turn it back on after a few minutes and check if the issue is fixed.
Contact Epson Support. If you have tried all the tips above but to no avail, it would be best to give Epson’s Customer Service a call so they can check the issue. If you are lucky, they might send you a new set of printer ink cartridges.

Tips on Printers using Compatible or Remanufactured Epson Ink Cartridges

If your Epson printer ink cartridge not recognized after firmware update or any related error message, it's possible that your third-party ink has already been blocked and won't be recognized by your printer anymore.

You might already be aware that in addition to fixing printer problems, the printer industry also creates firmware updates to restrict the use of third-party ink cartridges. Firmware updates are typically released to address bugs, crashes, or other issues with the firmware to enhance a printer’s performance. If you use remanufactured or generic ink cartridges, however, this is not the case.

To override Epson ink cartridge not recognized, you can reset or downgrade your printer’s firmware to the previous version to keep using cheap compatible or remanufactured Epson printer ink.

My Epson printer firmware has been updated, what should I do now?

If you still want to use third-party ink cartridges, you can roll back to the previous firmware. To do this, follow the step-by-step guide in CompAndSave’s Epson Printer Firmware Reset And Downgrade Instructions guide.

The instructions only apply to Epson printers using Epson 288/288XL ink cartridges, such as the following:

If your printer is not listed above, unfortunately, we do not have the downgrade instructions yet. While waiting for the downloadable old firmware version, we recommend using the originals for now.

I am done reverting to my printer’s old firmware version, what should I do next?

If you were able to restore your printer's old firmware version, you should turn off the automatic printer firmware update if you haven't done so already.

CompAndSave has prepared a guide for printers using Epson 288/288XL, 410/410XL, and 702/702XL cartridges to disable Epson firmware updates. This way, you will have control over your printer.

Parting Words

Many have been affected by Epson printer ink cartridge not recognized after firmware updates. As a printer owner, it would be beneficial to have a solid understanding of how these firmware updates work, like how to override Epson ink cartridge not recognized, especially if you are using third-party ink cartridges.

Thanks for reading! Leave a comment if you have any questions. Looking to save money on your printing projects? Check out www.compandsave.com for some great deals on printer ink and accessories! Remember to follow our blog for more interesting printing related tips and guides.

About the Author

Showerly Sumaylo is a researcher and copywriter for Compandsave.com, Inc. CompAndSave is one of the biggest online stores in the US and Canada that sells printing and office supplies. She writes articles that teach people about printer ink cartridges, toner cartridges, photo papers, printers, and more.