Whether you are creating a new team from scratch, taking over an existing team or want to try something new to increase results; we all have to face this question one day: “where do I start?” While many existing articles have tackled this challenge before, I have often found them…

There is a ton of bot activity on the Internet. Anyone tasked with defending high-traffic websites will know this well. Some bots are good and desired — think search engine crawlers. Some bots are benign such as scripts making API calls or monitoring site availability. But often, bots can be…

A Focus on Features Compass has been growing rapidly over the last couple of years. As we became the largest independent brokerage in terms of 2021 closed sales volume as of March 25, 2022, our tech team has been focusing heavily on shipping products to improve agent productivity. From a compute platform perspective, the…

Save money while you save data Intro Compass, the largest real estate brokerage in the US in terms of closed sales volume as of Mar 25, 2022, is in a unique and challenging position due to the nature of our business; we facilitate a large volume of high value, time-sensitive…

Due to the drastic increase in remote work, Multi-Factor Authentication (MFA) has become the primary defense mechanism against account takeover attacks. While this is a great additional layer of security, the rest of the security industry needs to adjust to this trend. For example, within the threat detection space the…

Authors: Jiazhi Ou, Praveen Jain, Chang Hu, Zichong Luo, Asmita Kulkarni, Abhijit Sadhu Compass is working on revolutionizing the real estate industry with pioneering innovations. Our strategy is to replace today’s complex, paper-driven, antiquated workflows with a seamless, all-digital, end-to-end platform that empowers real estate agents to deliver an exceptional…

“Can you do it with Kyverno?” At Compass, our DevOps teams do their best to start our developers off on the right foot. We do this by establishing the development lifecycle best practices into a Golden Path. But what good is a Golden Path without guardrails that prevent our developers from getting stuck in the mired…

Compass for Teams provides customers the transparency and organization to collaborate and boost productivity — Authors: Jim Ballew, Toktam Rezaei, Kenneth Bergquist, Shay Artzi Empowering the agent to collaborate with best-in-class team functionality, within their direct team (and more aspirationally through their indirect team), within the same platform as their CRM, from lead to contact to close, passing off responsibilities across different roles within the…

Investigating, understanding, fixing, and preventing troublesome database locks — Databases are often the weakest part of an organization’s tech infrastructure. While traffic to API servers can easily be load balanced between several redundant instances, databases, on the other hand, often end up as a single point of failure, due to the difficulty and limitations that would be associated with…