Partial interruption of identity issuance — Post-mortem

On July 28th, 15:22 pm, we experienced an issue with the identity creation via the newly released desktop wallet. The problem was resolved by July 29th, 8:47 am and a new version of the Desktop wallet was released for Windows, resolving the identity issuance issue.

Information classification: Public

Component: Desktop Wallet

Date and time: July 28, 15:22 to July 29 8:47

Issue description: The newly released Desktop Wallet 1.1.5 contained a bug that prevented new identities to be issued on Mainnet and with the Notabene identity provider on Testnet.

Reporter: Internal

Initial incident classification: Moderate

Actions taken: A new version 1.1.6 of the desktop wallet that fixes the issue was released on all 3 supported platforms.

Link to status page https://status.mainnet.concordium.software/incident/ckrniy5db5249757nmvcbcaltdu

Get started with Concordium: https://developer.concordium.software/en/mainnet/

Github: https://github.com/Concordium/

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Learn more: https://concordium.com

Concordium Blockchain Research Center Aarhus (COBRA):https://cs.au.dk/research/centers/concordium/