Ode to Helpdesk

So you want to work at help desk?

No, you don’t.

.

.

.

Still do? Then be prepared.

Be prepared to become part of a team that is the lifeblood of this agency

Be prepared to leave your identity at the door

and join a cohesive force that makes no countenance for individuality

This is a finely tuned machine with 0 margin for error

We are not people who work at help desk

We are help desk

You will log hours of grueling labor

Toiling under the scorching heat of the server room

Your thoughts drowned out by the relentless hum of cooling fans

You will be pushed to the breaking point

You will give everything you think you have

And then you will give more

You will be subjected to an endless queue of mind-numbing requests

Your patience will be stretched thin

You will question everything

But this is not just another job, it’s a brotherhood

An elite race of information sentinels

Wielding the infinite power of technology

Delivering it to the inept masses

Say goodbye to the life you once knew

And become part of something bigger

Throw away your razor

And put on the last shirt you’ll ever wear

I am no longer I.

You are no longer you.

We are Helpdesk.