10 Important Questions to Ask a New Social Media Client
Before your first post for a client, there are a few key things you’ll want to ask first.
You’ve signed a social media client. Congratulations!
But now what?
As a social media manager, understanding your new client and their goals is essential to ensure a great experience for both parties. The sooner you can get the information you need to get started, the better. Adding a detailed social media questionnaire to your client onboarding process will ensure a quick and smooth transition. If you’re wondering what you need from your new client to get the onboarding process going, then you’re in the right place. In this article, we’re going to present ten questions to add to your questionnaire to get started.
10 Questions You Should Ask a New Social Media Client During Onboarding
Whether you choose to create a Google Forms template for your clients, or ask these questions over the phone, asking a few basic questions will help you start your relationship on the right foot. Remember, you are the social media expert, but they are the expert in their business. This is a relationship that requires collaboration, especially in the beginning.