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Alden Do RosarioHow I Reduced Support Ticket Volume by 90% for My SaaSWhen my SaaS product went viral, the volume of support tickets went through the roof — almost 300+ tickets per day.1d ago1d ago
Barb DaltoninNursing NotesNever Be Afraid To Speak Out About a DisserviceSomeone else could experience your hell — or even pay for itJul 1913Jul 1913
Cecilia JeyarajThe Customer is Always Right…Right?Turning Customer Gripes into Golden Opportunities with a Smile and a Nod5h ago2
Neil OffeninMuddyUmThanks a Lot, Really, We Mean It, for Your PurchaseNow we’d like to know a little bit about you for our filesAug 125
Creative StratExceptional Customer Service: A Letter of Appreciation.Expressing Gratitude for Exceptional ServiceFeb 5
Alden Do RosarioHow I Reduced Support Ticket Volume by 90% for My SaaSWhen my SaaS product went viral, the volume of support tickets went through the roof — almost 300+ tickets per day.1d ago
Barb DaltoninNursing NotesNever Be Afraid To Speak Out About a DisserviceSomeone else could experience your hell — or even pay for itJul 1913
Annelise LordsinUnpopular OpinionsSam’s Club + Door Dash= Third PartyWhy are Sam’s Club Plus Members being charged a delivery fee from a Third Party?Aug 1414
Adil khanStop Inventing Product Problems; Start Solving Customer ProblemsIn today’s fast-paced world of innovation, it’s all too easy to get caught up in the excitement of developing the next big thing. Product…17h ago
James KleininGreener Pastures MagazineYour Teenager’s Customer Help LineYour teenager will be with you whenever they feel like itJun 2721