KYC guide COSS.IO

COSS Team
COSS Updates & Announcements
5 min readJun 21, 2018

Dear members of the community,

There are specific data fields that we look out for in your KYC application. This guide serves as a sort of self-checklist for you before you submit your documents.

There are 4 components in your KYC application:

  1. Proof of Identity
  2. Proof of Address (cannot be half page)
  3. A Selfie
  4. The data fields you input in COSS website itself

This guide will walk you through the requirements for each component.

Proof of Identity

We accept Passports and Government Issued Photo-IDs. We recommend International passports, as compared to some Government Issued Photo-IDs, because passports contain all the data fields we require.

These are the fields that MUST be present for a valid proof of identity :

  • Name
  • Nationality
  • Date of Birth
  • Date of Expiry (Must be more than six months from the date of submission)

Proof of Address

As explained in previous articles, we only accept the following for proof of address:

  • Bank Statements issued within 3 months of application (most preferred)

OR

  • Utility Bills (water/gas/electricity) issued within 3 months of application(most preferred)

OR

  • A tax assessment issued within the year

OR

  • Tenancy contracts issued within the year with the legal name of the customer, a residential address, a date of issue, and lastly, your signature alongside the landlord’s signature

OR

  • Government Correspondence (subject to our satisfaction)

Please do NOT submit internet OR mobile/landline phone bills (No telecommunication bills of any kind).

We do not accept any handwritten documents.

Screenshots/Print screens will also not be accepted. Scan or take a photo of these documents, or ask for an electronic PDF version.

These documents have to be submitted in FULL page; cropped documents will be rejected.

Latin Characters are allowed as long as your Proof of Address specifies your name, legal residential address and date of issue.

Tax assessments, tenancy contracts and letters from recognized public authorities have to be translated into English.

You can censor your bank account number and your balance.

Here is another example:

A Selfie

1) Your head must face the camera directly with full face in view

2) You must have a neutral facial expression or a natural smile, with both eyes open

3) Taken in clothing normally worn on a daily basis

4) Taken in the last 6 months

5) Use a plain white or off-white background

6) Taken with your proof of identity AND a piece of paper that clearly shows your name,date and COSS.io written on it

The following illustrations show a correct example and some unacceptable examples.

We accept JPG, GIF, PNG, TIFF or PDF formats. Please try to keep the file size below 1 MB.

Data Fields in COSS.io KYC section

Please be careful when inputting your information into the KYC section of our COSS.io website.

As long as the information matches word for word as what is reflected on your Proof of Identity or Proof of Address document, you are good to go.

IF your identification documents (Passport / Government issued Photo-IDs) contain any alias (e.g. John Doe AKA JD), then you should have “JD’ in the Alias field. Otherwise, if you DO NOT have an alias, please leave it empty.

We have had some users who insisted that they did not need to use their full address when they filled in forms on other websites. But please understand that different websites or local regulations differ from place to place, and in our context, we have to have exact matching details.

Your KYC documents will be subjected to assessment by our Compliance team, and they will at their own discretion approve or reject your application.
In the event of rejection, we will make efforts to reach out to you to explain why and suggest ways to amend your application.

For our US Customers,
We will continue to onboard new users from US.
Until FATCA is implemented, you will still be able to trade Crypto to Crypto on COSS.IO
You will still be subjected to mandatory KYC according to the new guidelines.
By US, we refer to US citizens AND US residents. If you are a US citizen or resident, you will not be able to trade FIAT until FATCA reporting is fully implemented.
Once FATCA is implemented,the option to trade FIAT will be open to you, and no new submission of documents will be required.

As a summary, see the table below for a quick reference.

About Us : COSS stands for Crypto-One-Stop-Solution and represents a platform, which encompasses all features of a digital economical system based on cryptocurrency. The COSS system consists of a payment gateway / POS, an exchange, a merchant list, market cap rankings, a marketplace, an e-wallet, various coin facilities and a mobile platform. The COSS platform unifies all transactional aspects that are usually managed by means of FIAT money, and offers multiple cryptocurrency-related services in one place. The list of potential features of the platform can be infinitely extended, and will continue growing as the platform evolves.

Join in the community at our various channels :

--

--

COSS Team
COSS Updates & Announcements

COSS is a Singapore based cryptocurrency exchange trading both Crypto and Fiat pairs.