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cplace Insights

Make Change your Superpower!

Bridging the gap between off-the-shelf software and homegrown solutions: Part 2/2

Companies are searching for ways to respond to change quickly, while they want to restrict their employee’s creativity as little as possible. In the past, a fast software solution usually meant off-the-shelf standard software. As a result, processes and work steps were usually predefined to a high degree leaving little to no freedom to the teams. Young talents and digital natives are less and less willing to submit to such restrictions. Find out in the second part of this two-part blog series how Global Players are able to solve this dilemma.


In some companies, this led to hardened fronts between the day-to-day business and IT. The business felt restricted and turned to the IT department only if something did not work or was too slow. IT hardly got any praise for their actual daily work. The wall between the two parties got bigger and bigger. However, to respond successfully to challenges, business users and IT need to work together, so the wall has to be broken down.

Hardened fronts between business and IT

Today, new technologies are building bridges between the two divisions. Members from both sides can create the digital workplace together. Business users don’t need IT to shape minor aspects of their digital workplace independently within the framework set by the company. However, this requires low entry barriers to entry.

No-Code: Co-design by mouse click

Business users from the HR department, for example, are enabled to create their own dashboard through ready-to-use components, such as tables, calendars, or wikis. These dashboards can be customized as desired by simply dragging and dropping, and business users can work independently on simple solutions without going deeper into programming.

Low-Code: Business logic as simple as Excel

If a business user has some basic programming skills, they can integrate this knowledge specifically into the software. In this way, it is possible to create smaller automations and process definitions in real-time and without deployment using simple business logic.

These two methods enable a company to keep up with constant change using its own resources. So, when business and IT work together on a solution, everyone identifies entirely with the topic and feels more comfortable in their daily work.

Solution Templates

These days, new challenges are thrown at companies at a high rate. Neither business nor IT has the capacity to develop new solutions from scratch regularly. However, challenges often affect more than just one company or industry. Usually, technical solutions already exist that have proven themselves in practice at large companies. How good would it be to have access to the best practices of market-leading enterprises in the form of a template?

This is where Solution Templates come into play. They allow a quick start with a proven proposal of a specialist solution that has been tried and tested at market-leading companies. However, no solution, no matter how good, will ever fit perfectly to company-specific processes and workflows. That’s where No-Code and Low-Code come into play again because with the help of these development frameworks, authorized business users can easily adapt these templates themselves.

At the same time, these technologies also enable users from IT and business to become co-designers of their very own solution templates. In so-called Community Design Sprints, facilitators, business users and corporate IT come together and develop their own solution for a specific business challenge. They create an MVP (minimum viable product) of their solution in just a few days, which later users can actually “touch” and try out. Based on their feedback, they create exactly the solution that users want and need, which really helps them in their day-to-day work.

Co-creation in the community

The creation of new, valuable solution templates does not have to end at the doorstep of one specific company. As soon as many companies work on the same open software platform and are interconnected through an open ecosystem, they are able to collaborate across companies on business software solutions for an even better outcome. The community benefits from the diverse know-how of experts from a wide range of fields. Special collaborative formats such as meetups, labs, or events are then used for exchange in the community. By sharing experiences, people can work on new solutions and reach their goals faster together. What is more, they can consider ideas they might not have come up with themselves.

If you want to experience the power of a collaborative expert community put into practice and examples from a multitude of leading companies, then don’t forget to register for cplace DIGITAL CONFERENCE on October 21. Learn more here: https://www.collaboration-factory.de/en/cplace-digital-conference

Written by Tina Nagler, Junior Marketing Managerin at collaboration Factory AG & by Sabine Egner, Content & Marketing Specialist at collaboration Factory AG.




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collaboration Factory AG

collaboration Factory AG

collaboration Factory AG is the company behind cplace, and helps companies to successfully manage complex business processes.

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