The Power is in Sharing Diversity

By Ann Williams (Chief Operating Officer).

B. Quaresma used to play soccer professionally. Bia is a ballerina. Vinicius composes music, plays numerous instruments, and sings.

Rodrigo has been working with loans for over five years. Derick worked at two startups, where he led customer service. Ana studies psychology.

What do these people have in common? They’re part of our team of secured lending consultants here at Creditas. During the workday, their passion is to help Brazilians take out loans with fair interest rates to actualize the projects they dream about.

Here at Creditas, a business consultant doesn’t need experience in the field to become part of our team. We value diverse experiences, people who see the world differently. Why? Because above all, we value our clients. Our clients come from different industries, with diverse experiences and different ways of seeing the world. In order to find the best solution for them, we first need to understand them.

Teams with lots of diversity aren’t easy to lead. Their leader must be open to seeing the same problem through a variety of lenses, and they must know how to motivate people from a wide array of backgrounds. However, bringing these consultants together behind a common goal gives their leader an opportunity to swim in a deep pool of talents and perspectives. Watching them share ideas, constructive criticisms, and learn from each other is the icing on the cake.

Our next step is to engage our clients as a community. Why not share the benefits of using your car to take out money to renovate your home? Why not give others the confidence to use a digital platform to take out a loan? Why not tell your story?

Since January, our team of consultants has tripled in size. What’s the responsibility of this group? To understand what a client needs at that instant in their life, and their projects that have been inhibited by a lack of fair credit in the Brazilian market. More than offering the best product to this valued client, the consultant has the responsibility of guiding the client as they go through the processes and obstacles between signing up for our simulation up to their last installment.

At the end of the day, isn’t that what B. Quaresma had to do to make sure the ball found its way into the goal? Didn’t Bia have to rehearse until she collapsed from exhaustion before she perfected her pirouette? Didn’t Vinicius have to use his ears, rhythm, and all his senses to learn how to play the piano?

Interested in working with us? We’re always looking for people passionate about technology to join our crew! You can check out our openings here.