On Burnout and The Year Of Hell

I hate it when I miss things. And I missed the telltale signs of burnout in her.

User experience is not brain surgery. Stop acting like it is.

Eight short-ish thoughts about XOXO 2016

Elizabeth pinged me and asked if she could get a ride down to Portland. Given I had had…

Telling your story

When I talk to junior designers starting out in their careers, I find they struggle with “story.” They can’t walk from…

My Incredible Journey (I’m going indie)

Tl;dr — I’m starting my own consultancy called Hêtre, focusing on product design…

On Conference Codes of Conduct

I believe codes of conduct at conferences are a good place to start. Others are skeptical. Here’s why I believe what I believe.

On communicating design

“Can you tell me the story?” I asked the designer.