Community Based Fact Findings: The Limitations of Technology and Accuracy of Agent Networks in Achieving Desired Results.

CrowdForce
MobileForms Series
Published in
5 min readApr 15, 2022

In today’s world, technology has completely transformed the way we communicate and interact with each other, as well as learn new things and solve our problems. From cell phones to computers to social media platforms like Facebook, Twitter, Instagram, and Snapchat — each offers its unique way of connecting people across the globe in an instant, yet despite all this advancement technology still has its limitations when it comes to gathering accurate information on certain topics, such as health care, child rights, and education. These areas require face-to-face interaction and hands-on learning rather than simply being displayed online on a screen. In this article, we will discuss the limitations of technology and accuracy of agent networks in achieving desired results (specifically goals and objectives), with specific examples based on our experience working in the field of technology (more specifically software development) and recruiting/managing resources to achieve project goals.

What are the limitations of technology in realizing the objectives?

In realizing objectives, the technology faces certain limitations as follows: (i) Difficulties in Collecting Data, (ii) Collecting irrelevant data, (iii) High costs associated with technology-based solutions, (iv) Accuracy and Reliability problems, (v) Scalability Problems & others. Based on these we can say that there are at least 5 important limitations for using a technology that’d help in realizing objectives. Now let’s take a look at each one.

(i) Difficulties in Collecting Data

In some cases, if technology is to be used solely as an important tool for realizing objectives, there would be big problems in collecting data. Firstly, it would not be possible to cover all communities concerning these technologies which are meant for microfinance. Secondly, there might be a language barrier & other related issues while collecting information regarding their activities.

(ii) Collecting Irrelevant Data:

Another major limitation that may occur concerning the use of technology is that irrelevant data might get collected without knowing so. This leads to wrong decision-making since the analysis of reliable data leads only to better decisions.

(iii) High Costs Associated With Technology Based Solutions:

The cost of using some technology-based solutions is too high. This happens due to the lack of standardization associated with products offered by different service providers like NGOs, Micro-credit firms, etc.

(iv) Accuracy And Reliability Problems:

This can happen due to several reasons like the unavailability of basic infrastructure required for the setup of any device. There could be a shortage of electricity, or technicians needed for repair and maintenance.

(v) Scalability Problems & Others:

The scalability problem is also a major concern when using a technology-based solution to realize objectives since it’s not possible to cover all communities concerning these technologies. Another stumbling block that may face issues is the dependency on the internet. Therefore, there might be limited opportunities as well while using any technology-based solutions in realizing certain objectives.

We can say that the use of technology has its limitations associated with it but still some improvements can be made regarding their use.

What does Community Based Fact-Finding Mean?

A community-based fact-finding is an approach to information gathering that utilizes on-the-ground intelligence for a more complete, accurate understanding of a given situation. By combining traditional (i.e., telephone, face-to-face) reporting with open-source data collection (i.e., police blotters, social media), community-based fact-finding enables rapid insight generation while ensuring that all relevant stakeholders are aware of how they might be affected by these findings.

Community-based fact-finding may also be used as a form of advocacy and/or action, providing members of vulnerable populations with the evidence needed to secure access to resources or protection from harm. In its best practice iteration, community-based fact-finding builds upon earlier models of collective knowledge-seeking such as collaborative journalism and crowdsourcing but also incorporates research methods adapted from many fields including development aid, disaster management, public health, and policing.

When Would Community Based Fact-Finding Be Useful(CBFF)?

Findings are usually done by manual agents or certain types of malware, but there are a lot of cases where social engineering would be more efficient or convenient. CBFF is useful in situations where detailed data isn’t available, it can fill some gaps other methods miss. Where only one specific type of target exists (say government employees) you can use CBFF to target that group specifically. For example, using different techniques to discover information about groups of people based on their habits and patterns. Something else CBFF could help with is identifying secondary targets associated with your primary research subject.

How Does Community-Based Fact Finding Work?

Community-based fact-finding is a consensus-based process, where all agents contribute towards a group decision by voting, commenting on each other’s contributions, or changing one’s contribution if they feel it will make it more accurate than before. It works well for collective decisions when there is no clear best choice. While human intuition does play an important role in refining these choices, it doesn’t replace human creativity and understanding. After all, trying to rank options 1 through 4 objectively may be impossible, but humans can do so very well subjectively!

What makes it different from other ways to make collective decisions online? It is based on conversational techniques, which makes it more similar to an actual discussion than a conventional voting system. And, perhaps most importantly, there is no algorithmically-imposed time pressure that forces everyone to vote up or down on each suggestion as they come in, rather, users can take their time responding to comments and contributions and can even change their votes or contributions later on if they change their minds! This gives participants more opportunities to carefully consider each contribution and refine their contributions, making CBFF significantly less stressful.

Takeaways

If technology is the main source of collection and dissemination, due diligence must be conducted before any such information can be relied upon as accurate or reliable because there’s no way to know how many people have passed on that information or changed it to fit their own needs. Furthermore, if you think you can trust your sources’ ability to accurately represent an issue, especially when they are stakeholders themselves, you may be setting yourself up for failure down the road.

The best approach? Delegate. Find trustworthy partners who don’t have a vested interest in what they say (i.e., look outwards) and take full advantage of the experts already at hand (especially local networks). You will get more objective analysis, a wider range of opinions, and probably better execution overall by building relationships instead of trying to do everything yourself with tech tools.

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