Crow’s Feet
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Crow’s Feet

Trying to Understand Those Tech Support People

I can’t decipher those accents!

I’m so frustrated! Photo by Mary McGrath

I know I’m not completely deaf, but when it comes to understanding a foreign tech support person, sometimes it’s a real challenge. Who’s with me on this one?

Yesterday, I was on the phone with Verizon for over two hours, trying to solve the problem I was having with my iPhone. After trying to navigate the prompts for twenty…



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Mary McGrath

Top writer in humor, short stories, writing, advice and poetry. She’s written for Newsweek, Wall St. Journal, Good Housekeeping, and Chicken Soup for the Soul.