Importance of Multiple Communications Channels — In a recent survey, CuraOS reached out to over 470 HCBS and ICF providers in Louisiana and asked them to share experiences of and lessons about disaster preparedness and recovery. Communication during and after a disaster can be hampered by the loss of power, loss of cell services, and the…

Importance of Flexible and Prepared Staffing — In a recent survey, CuraOS reached out to over 470 HCBS and ICF providers in Louisiana and asked them to share experiences of and lessons about disaster preparedness and recovery. Preparing and supporting staff prior to a disaster is critical so they can remain flexible and responsive to changing work…

Importance of Strong Leadership — “Crisis is the ultimate textbook of leadership. The lessons are there. We just need to look for them.” Daryl D. Black In a recent survey, CuraOS reached out to over 470 HCBS and ICF providers in Louisiana and asked them to share experiences of and lessons about disaster preparedness and…

Lessons from HCBS and ICF Providers — A few days after Hurricane Ida hit south Louisiana, I reached out to the Executive Directors (ED) of a few provider agencies (HCBS and ICF) to check on them and see how they fared during the storm. With each conversation, I took away a valuable message — providers, who have…