Have you ever spent an hour clicking through a network drive, wondering where you or your colleague saved a file? Or navigating pages and pages of Confluence or some other intranet site, only to not find what you’re looking for? If so, you know how frustrating and time-consuming it can be to find information in large companies.
Companies often view poor search experiences as merely an annoyance for employees. That’s a mistake, because besides all the frustration caused, search can cost a surprisingly large amount of money.
If there are 30 people in your team, search costs you over 500.000€…
We’re excited to share that Curiosity has been named Best Innovation in Enterprise Solutions by the Europe 2021 DEVIES Award.
Curiosity is a Munich-based startup working on a new paradigm of enterprise search that focuses on teams instead of company-wide. This way, data and apps that are relevant for each team can be easily connected and searched, with more relevant results and without the usual long and costly projects that exist with traditional enterprise search solutions.
The only industry awards recognizing excellence in developer tools, products, and technology, the annual DEVIES Awards Europe recognizes the best innovations in developer technology…
Employee engagement. The ultimate enigma. Keeping our employees actively engaged in the workplace is essential for workflow optimization and a productive workplace environment. But when employee engagement starts to slip, what can we do about it? We talked on a previous post about ways search is affecting workplace productivity. In this article we’ll be tackling the issue head on and discussing some of the best ways to re-engage your workers, with better search and more.
Employee engagement is a metric for discerning how motivated, productive, and active your employees are in their day-to-day work activities. Ideally, every employee would be…
Is searching negatively affecting your workplace productivity? The ease of conducting a quick Google search often gives the illusion of unbounded efficiency, but more and more employers and researchers are coming to realize that some aspects of a digital workplace could be slowing us down more than speeding us up. And it’s not just about employees searching personal content on work time.
Rather, research suggests that this productivity loss is also being driven by work-related searching and online activity. In fact, data now indicates that employees spend more than 25% of their time searching for the information they need to…
I recently watched a really interesting video from Dylan Beattie on the NDC called The Art of Code, where he talks about code that has no practical reason to exist except because it is fun, or beautiful, to write it. If you haven’t watched it, I seriously recommend it — it’s interesting and fun!
Customer service teams often struggle to find information in data silos. Curiosity’s intelligent search helps improve efficiency and customer satisfaction.
Customer service (CS) teams are an important point of contact between companies and their customers. Their performance has big impact on satisfaction and brand perception, so it’s essential to help them provide quick, reliable answers to customer questions.
CS is especially critical in industrial settings where customers routinely ask complex questions and use the answers to make technical decisions. For example, if a customer asks about the maximum operating temperature for an industrial machine, there is no margin for error.
Anyone that worked on a large enterprise knows this problem: You have lots of documents spread across your company, but it is just very difficult if not impossible to find and navigate any of this knowledge.
Today we’ll take a look on how you can use Curiosity to create your own enterprise search from scratch, in minutes!
If you’re running Windows, the easiest way to test-drive Curiosity is to download the installer on our website.
Search is something we all take for granted: Every day our searches of the internet are easy, comprehensive and instantaneous.
Not so in companies.
It’s hard to believe, but finding information in their company is still a hard problem for employees as part of their everyday work. For many people, hitting “search” is synonymous with getting a cup of coffee while waiting for results and being transported back to the times where Internet Explorer was still a modern browser.
Enterprise search has been stuck since the 90s and it’s not uncommon to see employees in large companies using search systems…
In response to the rapidly evolving COVID-19 pandemic, the White House and a coalition of leading research groups published the CORD-19 dataset of more than 45,000 medical papers. They challenged the data science community to develop tools to help medical professionals answer several high-priority research questions.
Inspired by this call for action, Curiosity built a CORD-19 research tool to help find papers related to the research questions and group them together. It aims to support the researchers and data scientists in solving this pressing problem.
The tool is not an entry for the Kaggle challenge because it is hosted externally…
AI-powered enterprise search