How to Say Everything that Matters By Saying Nothing

Grandma's secret about persuasion by listening.

Michel Kana, Ph.D
Curious

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If I tell you that public speaking is also about mastering silence, who would agree? I’m pumped for witnessing a grandma staying silent and yet influencing her audience. How?

Photo by BBH on Unsplash

Speak only if you do care.

The grandma told me that speaking requires two people to hold the same rope. Then all that you do is to let your words flow through the rope.

First, you need the rope. This is caring.

Each time I care about my audience, I am building a connection, what the grandma calls a rope.

The grandma holds that rope strongly in her hand, all the time. This motivates the other person to hold the other end. It helps both care about the conversation.

Just imagine that you receive a notification on your smartphone while you are holding that rope with both hands.

We usually get distracted and we release the rope to catch another call. That’s how we lose the connection. By holding the rope, we can better focus on our audience, we give them our time, our empathy, and our consideration.

Immediately people know how they matter to us.

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Michel Kana, Ph.D
Curious

Husband & Dad. Mental health advocate. Top Medium Writer. 20 years in IT. AI Expert @Harvard. Empowering human-centered organizations with high-tech.