This Is Your Life On Trello

Trello is the most indispensable tool that I use on a daily basis as Product Manager. My life and our product team runs off of Trello.

After years of experiments and tested strategies, I’ve found that maintaining 4 boards is the key to balancing my, and…

Why Everyone at Your Company Should be Able to Use Sketch (& 3 Tips for Making it Happen)

Why writing like you talk is hard, and necessary

Do you remember your English class, circa 7th grade? To jog your memory, it went something like this:

• Do not write in contractions. They are informal.
• Distinguish between personal…

AMA With David Cancel: 5x Founder, 2x CEO, Currently Building Drift

6 Tips For Being A Customer-Driven Designer

When I was 16, I started waiting tables at a breakfast joint down the street from my…

Slack Built A Four Billion Dollar Business In Four Years — Without A Sales Team

Here’s The Story…

Always Challenge The Customer

As a product manager, your job is to be customer-focused. Your end-game is to delight those customers. If customers are happy, your business grows and good things happen.

Sounds pretty easy, right?