Being Human-Centered to Fortify Your Business

Lis Hubert
CX by Design
Published in
1 min readApr 14, 2020
Green Net
Photo by Clint Adair on Unsplash

It’s no secret that your business contributes to the world beyond just servicing your customers. At no time has this reality been more evident than during the current coronavirus pandemic.

Business leaders are doing their best to keep the lights on while keeping their workforce safe. Grocery store workers and healthcare employees are regarded as heroes. Restaurant owners contemplate what empty seats and city/state regulations mean for their existence. With each new piece of information, come new, and often very dire, consequences.

It’s a brave new world, one we’re walking through together.

To walk this path as a business leader of a meaningful business means being Human-Centered every step of the way.

Doing this will strengthen the ecosystem around your business, helping you provide better value to your customers and your bottom line. It will also ensure you fortify your business as best you can against forces outside of your control.

Read the full article here…

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Lis Hubert
CX by Design

Founding Partner @CXbyDesign. Believes in coffee, kindness, and meaningful business. Also at www.elisabethhubert.com.