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CX
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highlandsolutions.com
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Design
Highland
A digital experience agency with a fierce commitment to keeping people at the center of our work.
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Design
Theresa Berg
in
Highland
Sep 18, 2019
What the heck is a “Design System”?
Let’s define a few terms.
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38
Suzanne Fichter
in
Highland
Jul 31, 2019
How to Convince Leadership to Invest in Your Customer Experience Initiative
Tips for getting buy-in on…
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12
Theresa Berg
in
Highland
Jun 26, 2019
How to Stay Sane as a Designer
What I Wish I’d Known When I Was a Young Designer
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21
Jeff Blanchard
in
Highland
Sep 17, 2018
A Map of Maps
Mapping Context & Complexity — Part 1 of 3
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40
Greg Ochab
in
Highland
May 8, 2018
“A Problem for Future You”
How to Solve Complex Problems by Delegating Them to Your Future Self
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19
Jeff Blanchard
in
Highland
Mar 2, 2018
Interfaces, Not Screens
How Designing for Accessibility Can Generate Innovations in User Experience
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81
Jeff Blanchard
in
Highland
Sep 22, 2017
The Kindling for Design isn’t Logic, it’s Data
I’m about to take a belated vacation next week, having worked through the…
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69
Jeff Blanchard
in
Highland
Jun 28, 2017
The Delicate Balance between Normalization and Personalization
Airbnb is actively becoming more…
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2
Jeff Blanchard
in
Highland
Apr 26, 2017
Start With *Something*
Engaging Clients Early via Collaborative Prototyping
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6
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