Corrections in Conversational IVR — Part 2 · Nu Echo

Linda Thibault
May 14 · 5 min read

Immediate corrections

Answering an earlier question

Precocious corrections

Finding the right dialogue model


CXinnovations

A blog about delivering the best customer experience in omnichannel contact center projects and solutions, speech and conversational technologies, A.I., chatbots, etc.

Linda Thibault

Written by

VUI design specialist, passionate about CX, speech technologies and conversational user interfaces

CXinnovations

A blog about delivering the best customer experience in omnichannel contact center projects and solutions, speech and conversational technologies, A.I., chatbots, etc.