Incorporating LLM and AI in Identity Security: Key Insights for Tech Leaders

Daniel Schwartzer
CyberArk Engineering
3 min readJun 25, 2024

As artificial intelligence continues to evolve, its impact on various industries becomes increasingly profound. I had the pleasure of discussing the transformative role of AI, specifically large language models (LLMs), in identity and access management (IAM) on the “Trust Issues” podcast. Here, I want to share some key insights for CTOs, lead engineers, and tech leads, as well as my opinion on how to integrate these technologies effectively into your security frameworks.

You can listen to the podcast first:

You can also listen to the podcast or read the transcript at this link.

Introduction: The Evolution and Impact of Generative AI

The launch of ChatGPT in November 2022 was a game-changer, bringing generative AI to the forefront of technological advancements. Many dev leads, myself included, were intrigued and hurried to see how to use those new advances. Since then, continuous innovations have been reshaping how we approach AI.

LLM can be used in almost every industry. In my position, these developments are critical in enhancing threat detection and response, improving automation and efficiency, and providing advanced analytics and insights. At CyberArk, we leverage these technologies to develop more effective defense mechanisms, reduce the burden of manual tasks on security teams, and ensure our security offerings remain relevant and effective. It can be done in other industries as well.

Let us start with the impact on Identity and Access Management

I see three main pillars shaping the future of AI in IAM:

1. AI assistants can revolutionize productivity by offering personalized recommendations and managing routine tasks. These tools streamline operations, allowing your team to focus on higher-level strategic work.

2. AI can enhance access policies by providing recommendations based on user behavior and industry standards, helping you develop more intuitive and robust security measures.

3. AI-driven automation can handle repetitive security tasks and personalize security policies based on user behavior, making security measures less intrusive and more effective.

What about other products? Just the same!

To integrate LLMs into your products, develop AI assistants to manage routine tasks and provide personalized recommendations. For example, at CyberArk, we implemented documentation and assistant chatbots that allow users to interact with systems using natural language, streamlining operations and enhancing user experience. Next, AI will recommend and create access policies based on user behavior and industry standards. Our policy recommendation feature in Endpoint Privilege Manager offers administrators guidance based on aggregated data, improving both security and productivity.

Automate and personalize security measures by implementing AI-driven automation to handle repetitive tasks and tailor security policies to individual and organizational needs. Our efforts to automate policy creation through personalized behavior analysis help tailor security measures effectively. Continuous learning and adaptation are crucial; stay updated with the latest AI advancements and incorporate them into your security framework. At CyberArk, our AI Center of Excellence continuously monitors and integrates emerging AI technologies to ensure our solutions remain at the cutting edge.

Finally, foster collaboration between data scientists, engineers, and security experts to integrate AI solutions effectively across your organization. Our interdisciplinary approach within the AI Center of Excellence ensures comprehensive and innovative AI integration.

Innovation

Embracing proactive innovation is essential as AI technology evolves. By adopting new tools and techniques, you can stay ahead and enhance your current security measures. Leverage generative AI for policy management to streamline policy creation and reduce errors, ensuring your policies remain relevant and practical. Invest in training and development to equip your team with the necessary skills to leverage AI effectively. Encourage a culture of collaboration across different teams and departments to develop and deploy AI solutions that benefit the entire organization.

AI Center of Excellence

An AI Center of Excellence has proved very effective to leverage the AI and incorporate it into the company. CyberArk’s AI CoE brings together data scientists, software architects, and engineers to tackle emerging AI-enabled threats and spearhead AI capabilities in different products. Its mission is also to foster continuous innovation and equip our R&D team with the tools and knowledge necessary to lead in the AI space. Such business unit can make wonders.

Resources and Further Reading

For those looking to dive deeper into the topics discussed, here are some valuable resources:

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Daniel Schwartzer
CyberArk Engineering

Daniel Schwartzer is a Chief R&D Technologist at CyberArk. Builder of guilds, and advocate for cloud and serverless. Loves Technology, Software, Innovation.