Daily Learning
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Daily Learning

To all Leaders — 4 Fundamentals

Source: Different books, articles, podcast & videos

We’ll learn what are those, why it’s important, where we can learn more about it, and what we can do to implement it.

The first part of this article is about what is it, why it’s important, and where to learn.

The second part is about how to get the most out of the first part

[Part 1] Why it’s important and where to learn more?

#1 Receiving & giving feedback

This skill is extremely crucial because as managers we’ll constantly receive and give inputs to different stakeholders: our direct reports, fellow managers, our line manager, and external parties.

A lot of problems happen because we don’t know how to do it effectively.

So, if we are able to do it correctly, we’ll minimize a lot of misunderstandings and could effectively work together with all of those parties.

The definition of feedback here is both praise and criticism (Giving and receiving)

Top learning resources for this topic:

“Care Personally + Challenge Directly”

#2 Asking Better Questions

As a manager, it’s crucial to “ask” more questions instead of just “tell” people what they need to do.

By asking questions, we create better clarity, we can understand the condition better, and we help our team to develop their critical thinking.

At first, it could be challenging for the short term, because it’ll take a longer time. But it’ll be super beneficial for the long term since this approach helps our members to be more independent.

Top learning resources for this topic:

“Asking Better Questions”

#3 Understand and articulate the “Why”

Most of the misalignment and communication problems happen because one side of the party doesn’t understand the “why” of something. The majority of the time we tend to jump directly to the “what” because it’s just easier to do.

By setting a clear “Why” at the beginning, it will help managers and team members to be able to have the same perspective on seeing the challenge or problem we are trying to solve.

Top learning resources for this topic:

“Why”

#4 Reframing Problems and challenges

Every single day there will be new problems or challenges we need to solve as managers, which could be technical or people’s topics.

Knowing how to understand clearly the problem and find the right approach to solve it is one of the skills that will really help our role here.

Before coming up with a different solution to a problem, try to really understand if that’s really the right problem we need to solve.

Top learning resources for this topic:

“Reframing the Problem”

[Part 2] What can we do next?

First, after you read all the learning resources, try to write down all the key learnings from it. You could use your physical book or notes on your computer. The point is to make all the learnings as visible as possible

Second, you can use the case study below to test all the theories that you just learned. Feel free to also create your own scenarios. The key is to practice with the right approach.

Scenarios for personal exercise:

#1 Receiving & giving feedback

  1. Scenario 1: Your team is doing great in executing a special project, all the metrics are showing positive improvement. What and how do you share the praise with your team?
  2. Scenario 2: One of your team members told you that they feel you are not able to take feedback openly and act on it. How you will react to that and what will you say to them?

#2 Asking Better Questions

  1. Scenario 1: You just joined a company as a new manager. Suddenly your team members come to you and propose to do a new project that you are also not really familiar with. What are the questions that you will ask them?

#3 Understand and articulate the “Why”

  1. Scenario 1: There will be structural changes in your team because of the need for the business to evolve. These changes might make some of your members not happy because they need to move to different departments. How will you explain this condition to your team so you can keep their morale high and can still work effectively?

#4 Reframing Problems and challenges

  1. Scenario 1: After the structural changes, suddenly the performance of your team members slowly dropping. What will be your approach to understand the problem and propose different solutions to tackle it?

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Andrew Prasatya

Andrew Prasatya

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Founder of @datatovisual | Head of Content Marketing at RevoU