Member-only story
An Open Thank You Letter to the Medium Crew
You helped me more than you know; we’ll get through this.
Dear Tony and the Medium Team,
Thank you for allowing us to write as members of Medium. Overall, it’s a great community.
As one of the older folks here, I want to share my thoughts on the recent challenges we’re facing together. No matter how dark and daunting Arizona's summer monsoon storm clouds might seem, there’s always a silver lining.
That’s what this letter is about: hope, trust, and community.
I know your jobs aren’t easy. It can feel like the team is running on fumes between spammers, bots, blocked accounts, lost payments, and support issues.
But everything I say comes from a place of gratitude. Medium has given me new relationships and hope these past two months.
In 2018, we crossed paths online. You courted me well. Despite my tendency to play the lone wolf, I became a paying member, writing, clapping, and showing up — sometimes inconsistently.
I even joined your “Friend” program, hoping it might help my writing journey. While I’ve taken more than I’ve given, I’ve stuck around because I believe in Medium’s potential.
