Interactive Voice Assistants (IVA)
Changing Our Lives Every Day.
To call any technology that makes humans lives easier by one name is almost impossible.
There are a variety of terms that refer to agents that can perform tasks or services for an individual and they are almost interchangeable.
So let’s take a dive:
They differ mainly based on how users interact with the technology, the app or a combination of both.
Here are some basic definitions, similarities and differences:
1.The Intelligent Personal Assistant: This is software that can assist people with basic tasks, usually using natural language.
Intelligent personal assistants can go online and search for an answer to a user’s question. Either text or voice can trigger an action.
2.TheAutomated Personal Assistant: This term is synonymous with the intelligent personal assistant.
3.The Smart Assistant: This term usually refers to the types of physical items that can provide various services by using smart speakers that listen for a wake word to become active and perform certain tasks.