Know How to Reduce Your Agency’s Enterprise System Struggles

It is a widely accepted fact that information is power. When you are well-informed, you are more equipped to make good decisions, and good decision-making is especially vital in industries dealing with life and death matters, such as healthcare. Over the years, healthcare institutions have adopted and developed their own data management systems and have slowly integrated Electronic Medical Records (EMR) capabilities into these systems, to aid them in operations. However, in this period of advanced technology, it is not enough to be complacent and leave your system as is without any improvements. You need to keep track of the latest trends and innovations and take advantage of those which can help you run your business more efficiently and ensure quality care delivery to your patients.

If you are using an existing enterprise management software or are planning to get one for your agency, you should check if it has the following features so that you can make an informed decision of whether to switch to another one, to finally get one, or to stay with your current solutions provider.

  1. Paperless System

With thousands of people availing health services every day in the US, you can just imagine the volume of paper records a provider has to keep on file before. Fortunately, over the last few years, healthcare providers have realized that they can significantly reduce and eventually eliminate their paper usage through adopting an end-to-end enterprise software. The software does the job of storing the data gathered, starting from patient intake up until discharge. Other enterprise software solutions also offer electronic signing capabilities to physicians and other professionals to further eliminate the need for signed hard copies.

By going paperless, you can minimize your exposure to loss, misplacement, or even destruction due to man-made (i.e. fire) or natural causes (i.e. typhoons). You can also improve accessibility and efficiency as staff can now access patient data with only a few clicks, and significantly reduce the turnaround time of producing documents from hours to seconds. The most important benefit of going paperless for any business though, is cost reduction. Setting up an enterprise management system might appear to be expensive at first due to the initial investment, but it is more cost-effective in the long run as it eliminates the need for you to purchase tons of paper for the rest of your agency’s life.

2. Role — Based Access Control (RBAC)

RBAC is a type of technology which allows businesses to control, manage, and enforce information security across the organization. Basically, in an RBAC system, permissions are given to specific roles and employees are assigned to these roles depending on their responsibilities. This then allows them to access data in the system based on the permissions granted. This means that your HR team would only be able to access employee and payroll data and will not be given permission to view patients’ health records. It could also be the other way around; non-medical staff will only be allowed to access specific patients’ data but not anything financial — related.

In addition, you can further limit access capabilities by allowing a specific role to only create, view, and/or modify a particular document. RBAC is especially helpful if you have third — party people working with you that you will need to share data with but only to a certain extent. Through granting data on a need-to-know basis, you can ensure that your agency is compliant with HIPAA regulations, therefore avoiding fines or penalties.

3. Cloud Computing

With the need for social distancing, most businesses now employ work from home arrangements for their staff. This paved the demand for cloud computing technology which offers a single access point to information, allowing multiple viewing, and real-time data input and transfer, regardless of geographical location. You can enhance collaborations and improve efficiency among staff by eliminating the pain of waiting for coworkers to send over files or documents when authorized employees can just access those files in real-time. The cloud also allows high volume or unlimited data storage, a feature which in-house servers may not offer. Through this, you can avoid incurring extra costs as you do not need to maintain servers, purchase the latest hardware, or pay for software updates.

These are some of the latest technological capabilities which are currently transforming the way the healthcare industry does things, and all of these and more are available in Data Soft Logic’s intelligent software solutions. Whether you are in the business of providing home health care, hospice care, or therapy care, DSL can cater to your specific needs. We understand your struggles. Find out how you can reduce your agency’s administrative work, improve your regulatory compliance, and maximize your operational efficiency — schedule a demo with us now.

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