ISACA Digital Trust as a Digital Maturity Model

Recently in Europe, parallel to increasing regulations in data governance, we have seen the rise of the Digital Trust approach by ISACA. I am starting a series of articles where I will discuss the Digital Trust approach and explain the benefits it can provide to crypto exchanges from my own experiences…

Digital trust can be defined as a success criterion that needs to be established and maintained during interactions between service providers and stakeholders in a digital ecosystem. Generally, service providers love to be customer-focused. However, creating an environment of trust should encompass not just the customer side but all internal and external stakeholders. For example, trust-damaging actions by your company towards external stakeholders like regulatory bodies can also invalidate your claim of being customer-centric.

Millions of online commercial transactions happening daily cannot occur without a high level of trust among the relevant stakeholders and organizations. All organizations need to establish and maintain a strong digital trust environment. Thanks to the KVKK legislation, we have some idea of its importance and how it…