Why is no one using your dashboard?
3 Common Dashboard Mistakes & Their Solutions
You’ve spent countless hours preparing a great performance dashboard for your organization. After a few months, you realize that no one is using it.
While you don’t receive any complaints about the dashboard, you also don’t receive any praise. It may feel like a literal gut punch when you went to great efforts to deliver what the organization said was needed.
Here are the most common dashboard adoption issues — and how to overcome them.
Ouchie 1: Your Dashboard is Beautiful, Not Useful
Dashboards should contain vital information to the business. They should support the objectives of the company with the stated key performance indicators. Sometimes an analyst builds the dashboards based on existing data without giving much thought to how the business would use it for informing future decision. This may result in a beautiful, but ultimately ineffective dashboard.
Consider if the organization has a contractual obligation of responding to customer issues within a four-hour time limit…
