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The Feedback-Induced Pivot: Retrofitting Apps To Better Meet User Needs

Eric Youngberg
Apr 10, 2018 · 7 min read

There are many things that get in the way of producing a product that pleases. These apps are born from the pre-conceived answers that pollute the space intended for innovation. Even if you are an end-user of the application (and this may be hard to believe) you don’t know everything.

When employing this methodology, our team has found that roughly half of our assumptions when starting each project are false.

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MassBuilds V.1 (left), MassBuilds V.2 (right)

By boxing in the voices of our users, we fatally limit room for the app to develop into something that best fit user needs.

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MassBuilds V.1 Development View (left), MassBuilds V.2 Map Overlay Development View (right)
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MassBuilds V.1 Filters (left), MassBuilds V.2 Expanded Filtering and Searching (right)

Data Services at MAPC

Data, maps, and digital tools in service of building an…

Thanks to A. Rouault and Matt Zagaja

Eric Youngberg

Written by

Developer. Designer. Digitizer of Government @ MAPC.

Data Services at MAPC

Data, maps, and digital tools in service of building an equitable Metro Boston.

Eric Youngberg

Written by

Developer. Designer. Digitizer of Government @ MAPC.

Data Services at MAPC

Data, maps, and digital tools in service of building an equitable Metro Boston.

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