Discover a New Approach to Case Management
Learn how to boost efficiency by empowering fraud analysts to make confident decisions with advanced visualization and case management capabilities.
Financial services and internet companies are just a few of the businesses currently facing unprecedented fraud threats. As the volume of cases requiring review continues to surge, review teams are being overwhelmed. Complexity is another factor weighing down the case management process. The increasing sophistication of modern fraud attacks is heightening demand for domain experts who were already in short supply.
Inefficiency is a glaring obstacle. Today, far too many fraud analysts and investigators have to spend far too much of their time on manual review processes that are laborious and time-consuming, and which leave teams struggling to keep up with the pace and scale of modern fraud. The result is too much fraud going undetected, and too many good customers suffering from false positives.
I write about this extensively in a new post for DataVisor, which can be read here:
In my post, I highlight the importance of empowering analysts and investigators with the advanced fraud management tools, techniques, and technologies they need to successfully meet the speed, scale, and sophistication of fast-evolving new threats.
Critical among these much-needed capabilities is the ability to effectively visualize linkages across connected suspicious accounts and actions, and the power to confidently make bulk decisions on correlated fraud groups.
With advanced new case management solutions in place, fraud teams can surface sophisticated fraud patterns from vast volumes of raw data early, and at scale. They can expose hidden linkages, and execute faster and more accurate reviews, all of which leads to better decision-making. Analysts can take bulk action on large numbers of cases instantly, which not only improves efficiency but affords them more time to allocate to higher-value tasks.
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