Laughing Hyena Tattoos is very serious about quality and customer education

DC Storefront
DC Storefront Podcast
2 min readOct 1, 2019

DC Storefront Episode 2

You can find Laughing Hyena Tattoos alongside a line of rowhouses in Columbia Heights. The owner, Isaac M. Colon Francia III, was very strategic about the location and shares how persistence and research helped him open his business. He also talks about his supportive network, art background, love for teaching, and the importance of being involved in your community.

Give a listen to this creative entrepreneur to learn about what it takes to be a successful tattoo artist and business owner.

Listen now:

In this episode we discuss:

  • Being an artist and a business owner
  • Knowing your customer
  • Customer education and customer service
  • Small business advertising, including Yelp
A happy customer during Laughing Hyena’s International Women’s day event (Photo: Isaac Colon)

Questions:

What surprised you about this interview? Is there anything you would like to ask Isaac? And, who else should we have on our podcast?

Let us know in the comments below or on our Instagram, @DCStorefront

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