The Defining Experience Book List

Rachel Kobetz
Defining Experience
6 min readJul 25, 2023

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The books I recommend for anyone wanting to learn more about design, leadership, product, and business. With a bit of psychology, behavioral science, organizational development, and emerging tech thrown in for good measure.

[Work in progress]

Design Leadership

Design Ethos

Strategic Design

Service Design

Product

Culture

Future of Work

Transformation

Business

Innovation

Operations

Communication

Leadership + Management

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Rachel Kobetz
Defining Experience

I love shaping product cultures that connect people and make technology more human. Chief Design Officer at PayPal. Prev. Expedia Group, BofA, Amazon, + Samsung