lydiahowlandFrom employee to contractor and back againThree reasons I decided to come full circleFeb 3, 2020Feb 3, 2020
Stephen MacveanOur order tracker — designing a product that crosses the physical and digital divideHow embracing the physical and digital improved our order tracking experienceMay 2, 20193May 2, 20193
Saskia LiebenbergLearning as a community: research ops at DesignOps Summit 2018The 3 most important things I learned at DesignOps Summit 2018 and what they mean for the latest job on the block, research ops…Dec 14, 2018Dec 14, 2018
Selina ParmarThe Who and the How: refining research needsWhen presented with a brief, researchers tend go through similar motions: get a better understanding of the question being asked, think…Oct 11, 2018Oct 11, 2018
Charlotte ClancyScaling the Deliveroo User Research teamAlmost exactly two years ago, and six months into my role building the research discipline at Deliveroo, I wrote about how we were doing…Jun 13, 2018Jun 13, 2018
Saskia LiebenbergIntroducing Research Ops at Deliveroo!At the end of May I helped organise one of the first of many global workshops on the topic, “What is research ops?”.Jun 12, 2018Jun 12, 2018
Melissa SafranResearching with products destined for use in noisy contextsThe products we design at Deliveroo are destined for use in a multitude of noisy contexts, whether that’s busy restaurants taking orders…May 23, 2018May 23, 2018
Charlotte ClancyGoing global with international researchAs a London-based research team with a global remit, we’re constantly looking for ways to include other markets in our projects. So far…Sep 13, 2017Sep 13, 2017
Sophie WoodsSo far so good: beginning a career in user research at DeliverooI started working for Deliveroo as a Junior User Researcher back in January. At the point of joining, I had no experience in research or…Dec 20, 2016Dec 20, 2016
Charlotte ClancyFinding the balance: How we prioritise research at DeliverooThe Research team at Deliveroo is pretty new, and very small. We began when I joined, in January this year, and currently there are 2 of us…Jun 17, 2016Jun 17, 2016