Digital Distress: What is it and who does it affect? Part 1.

Roberto Gallardo
Feb 19, 2019 · 6 min read

By: Roberto Gallardo & Cheyanne Geideman

(This is the first of a two-part series)

As the digital economy and society continue to grow, communities and individuals have a shot at improving their quality of life. However, not everybody is being able to participate in this digital age. Those on the wrong side of the divide are being left behind, prompting the creation of strategies to ensure everybody can reap the benefits of this new age.

Digital inclusion is one such strategy. The Office of the Comptroller of the Currency (OCC), when talking about bank financing for broadband initiatives in a recently released report, defined digital inclusion as “the adoption of broadband technologies and its meaningful use for social and economic benefits”.

Being able to identify areas in dire need of digital inclusion efforts is an important step to take to ensure everybody participates and benefits of the digital age.

Multiple analyses exist that focus primarily on access to broadband of at least 25 Megabits per second download and 3 Megabits per second upload, or 25/3 for short, current broadband definition per the Federal Communications Commission. While useful to jump start conversations, these analyses miss an entire dimension of digital inclusion: how the technology is leveraged, or not.

Now — thanks to data from the U.S. Census Bureau American Community Survey (ACS) — a look at this dimension of digital inclusion is explored through looking at two broad indicators: type of internet subscription (or lack of) and device ownership (or lack of).

Photo by Rodion Kutsaev on Unsplash

What is Digital Distress?

Digital distress is defined here as census tracts (neighborhoods) that had a 1) high percent of homes not subscribing to the internet or subscribing only through a cellular data plan and a 2) high percent of homes with no computing devices or relying only on mobile devices.

Four indicators were taken from the 2013–2017 U.S. Census Bureau ACS to measure digital distress for the nation’s 72,400+ Census tracts:

  1. percent of homes with a cellular data only subscription
  2. percent of homes with no internet access (not subscribing)
  3. percent of homes relying only on mobile devices
  4. percent of homes not owning a computing device

Homes relying solely on cellular data or not subscribing to the internet are not benefiting from digital applications due to limited data plans and restricting access to outside the home. On the other hand, homes relying on mobile devices only or not owning computing devices make it harder to leverage digital applications due to smaller screens or no screens at all placing the home in digital distress.

Given that the subscription and computing device variables are not mutually exclusive, simply adding up all homes to obtain a final percentage was not possible. For this reason, variables 1 & 2 (see list above) were compiled into one percentage called subscriptions while variables 3 & 4 were compiled into one percentage called devices. Z-scores were then calculated for both aggregated percentages (subscriptions and devices), added together, and normalized to a score from 0 to 100, where a higher number denotes a higher digital distress.

Tracts were considered digitally distressed if their score was greater than 50.

Figure below shows the breakdown for the U.S. and digitally distressed tracts for each of the four variables utilized. As expected, tracts in digital distress (orange bar) had a higher share of homes in each of these indicators. Almost half or 45.8 percent of homes in digitally distressed tracts did not access the internet versus 17.6 percent in the U.S. overall. Similar pattern can be seen with not owning computing devices where slightly more than one-third (34.4 percent) of homes in digitally distressed areas did not own a computing device compared to 12.8 percent in the U.S. overall.

Source: 2013–2017 ACS 5-Yr; Purdue Center for Regional Development

Urban Vs. Rural

List below shows the top ten states based on the number of digitally distressed tracts (number shown in parenthesis):

  • Texas (740)
  • California (226)
  • Alabama (222)
  • Louisiana (222)
  • Mississippi (219)
  • Michigan (184)
  • Ohio (178)
  • Illinois (177)
  • Georgia (174)
  • Florida (170)

And below are the top ten counties with the highest number of digitally distressed tracts (number shown in parenthesis):

  • Harris, Texas (130)
  • Wayne, Michigan (122)
  • Cook, Illinois (112)
  • Dallas, Texas (87)
  • Cuyahoga, Ohio (64)
  • Shelby, Tennessee (63)
  • Los Angeles, California (62)
  • Bexar, Texas (60)
  • Maricopa, Arizona (59)
  • Miami-Dade, Florida (53)

As you can tell, some of these counties are large metropolitan areas. So, to further understand the urban/rural breakdown of digitally distressed tracts, a modified typology developed by the U.S Census Bureau was used that grouped tracts into four types based on their 2010 rural population:

  1. completely urban tracts had less than one percent of its population living in rural areas;
  2. mostly urban had between one and 49 percent of their population living in rural areas;
  3. mostly rural tracts had between 50 and 99 percent of their population living in rural areas;
  4. completely rural tracts had more than 99 percent of their population living in rural areas.

Figure below shows that, out of all U.S. Census tracts analyzed, about two-thirds or a little more than 64 percent were considered completely urban compared to 11.7 percent completely rural (blue bar).

Interestingly however, of the digitally distressed tracts, more than two-thirds or 68 percent were completely urban compared to 16.9 percent of completely rural areas (orange bar).

And when looking at the share of digitally distressed within metro status, 6.3 percent of completely urban tracts were digitally distressed compared to 8.5 percent of completely rural (gray bar).

Source: 2013–2017 5-Yr ACS; Purdue Center for Regional Development

Regarding population and not census tracts, the figure below shows that 8 percent of completely rural residents were in digital distress compared to 4.5 percent in completely urban areas. Overall, 4.4 percent of the U.S. population was in digital distress.

Source: 2013–2017 5-Yr ACS; Purdue Center for Regional Development

The fact that a majority of digitally distressed tracts were completely urban is interesting because previous work has shown over and over that rural areas lag urban when it comes to 25/3 access. However, in this case, the majority of tracts in digital distress were completely urban. Granted, also the majority of tracts were completely urban to begin with, but still, the high share of completely urban in digital distress was not expected.

In other words, digital inclusion impacts urban and rural alike with the former in regards to internet subscription and device type and the latter in regards to 25/3 access.

The next post in this digital distress series will take a look at socioeconomic characteristics of digitally distressed tracts.

This article reflects our views, not those of our employers.

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