Why Slack Is the #1 Distraction In Your Business.
Over the centuries, we humans have improved our tools to be sharp, resilient, and robust enough to conquer different materials in specific conditions. With digital ventures, we invented software to carry out digital work and support our colleagues in different parts of the organisation. As the work moves from a team of one to a team of ten, let alone to one hundred, the communication multiplies exponentially and room for error increases. Scaling organisation to 100+ designers, we have to adopt different ways of working and communicating with each other.
Inevitably, with a greater number of design functions, we have to integrate with an overwhelming number of additional functions, departments and units in order to deliver our work.
That said, each of these functions has its own unique way of informing the rest of the unit or the functions. Businesses have their own way (email and powerpoints), the design has its own (systems and guides), and development has theirs (increments to release). Over the last thirty years, we have concentrated on task-based communication — sending the email, supplying the document, uploading or downloading the image(s). Leading our communication channels flooded with a number of unanswered messages that did not serve the purpose of finishing the task.