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Rapid prototyping an AI voice assistant using no-code
Using Dialogflow to Quickly and Inexpensively Build NLP Voice Prototypes
Problem/Background:
The GSA helps government agencies with the acquisition of $50 Billion of goods and services from over 20,000 industry partners each year. They also have 87,000 pages of information on how to do business with the GSA. The complexity of going through this information can be a friction point for vendors, partners, and employees. This friction could reduce opportunities for millions of small business partners.
Introducing the GSA FAQ App
This app will transform GSA FAQs into an easily accessible virtual agent that allow users to access this information. This agent will be accessed through Google Home speakers and Smart Displays.
Technology Approach:
This app will be built using Dialogflow. Dialogflow is a Google NLP product that allows users to create Intent and Response communication flows. The information that the GSA is in charge of is massive. There are 7 areas that the GSA provides goods and services to customers. It was…